Q1. Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time for this light?
Sample needs 3-5 days, mass production time needs 1-2 weeks, depends on order quantity
Q3. Do you have any MOQ limit for led lamp order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Let us know your requirements or application.
B: We quote according to your requirements or our suggestions.
C: Customer confirms the samples and places deposit for formal order.
D: We arrange the production.
Q6. Is it OK to print my logo on led lighting product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the led products?
A: Yes, we offer 2 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
B: Secondly, during the guarantee period, pls kindly send us picture or video, we will ship out the replacement.